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Completing the ‘Zendesk for Customer Service Agents’ Course
Continue Reading: Completing the ‘Zendesk for Customer Service Agents’ Course
The Latest
Hello Friends!
Technology fuels my passion! There’s something exciting about solving complex problems, building custom PCs, or setting up secure networks—each project feels like stepping into a new tech adventure.
From assembling intricate hardware to optimizing system performance, I thrive on the challenge of creating efficient, innovative solutions. Exploring the ever-evolving world of IT, diving into hands-on projects, and discovering new ways to enhance connectivity fills me with energy.
Every task is a step forward in my journey of technical mastery, a story of growth, innovation, and dedication waiting to be written.
LetsDefend
IT Troubleshooting
Hardware Engineering
Cloud Computing
Computer Science
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Completing the ‘Zendesk for Customer Service Agents’ Course
I’ve just completed the Zendesk for Customer Service Agents course, which is an essential resource for anyone looking…
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Completing the ‘Master Ticketing System and Help Desk Fundamentals’ Section in the Ticketing System Course
I’ve just completed the Master Ticketing System and Help Desk Fundamentals course. This section focused on key aspects…
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Windows Server 2022 Administration: Course Overview & Hands-On Learning
Welcome to my in-depth breakdown of the Windows Server 2022 Administration: Lecture and Sims course by John Christopher…
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Completing the ‘Working with Hyper-V in Windows Server 2022’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Working with Hyper-V in Windows Server 2022” section of the Windows Server 2022 Administration:…
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Completing the ‘Supporting Remote Access within a Windows Server’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Supporting Remote Access within a Windows Server” section of the Windows Server 2022 Administration:…
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Completing the ‘Working with Disks and Volumes, File Systems, and Storage Technologies’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Working with Disks and Volumes, File Systems, and Storage Technologies” section of the Windows…
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Completing the ‘Managing File Shares on Windows Server 2022’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Managing File Shares on Windows Server 2022” section of the Windows Server 2022 Administration:…
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Completing the ‘Administering Your Environment Using Group Policy’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Administering Your Environment Using Group Policy” section of the Windows Server 2022 Administration: Lecture…
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Completing the ‘Concepts of Multi-Domains and Sites in Windows Server’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “Concepts of Multi-Domains and Sites in Windows Server” section of the Windows Server 2022…
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Completing the ‘DHCP in Windows Server 2022’ Section in the Windows Server 2022 Administration Course
I’ve just completed the “DHCP in Windows Server 2022” section of the Windows Server 2022 Administration: Lecture and…
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Completing the ‘DNS in Windows Server 2022’ Section in the Windows Server 2022 Administration Course
I’ve just completed the DNS in Windows Server 2022 section of the Windows Server 2022 Administration: Lecture and…
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Completing the ‘OUs, Users, and Groups in Active Directory’ Section in the Windows Server 2022 Administration Course
1. Drawing Out the Concepts of Users and Organizational Units Explanation: In Active Directory, users are the identities…
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Completing the ‘Active Directory Domain Service (ADDS) Deployment’ Section in the Windows Server 2022 Administration Course
I’ve just completed the Active Directory Domain Service (ADDS) Deployment section of the Windows Server 2022 Administration: Lecture…
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Windows Server 2022 | Setting Up a Lab for Hands-On Practice | Udemy
I’ve just completed the “Setting Up a Lab for Hands-On Practice” section of the Windows Server 2022 Administration:…
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Windows Memory Forensics | Letsdefend
Introduction to Windows Memory Forensics This section introduces Windows Memory Forensics, explaining the critical role of analyzing system…
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Network Packet Analysis | letsdefend
Introduction to Network Packet Analysis This section introduces the core concepts of network packet analysis, emphasizing its importance…
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Secure Network Design | letsdefend
Introduction to Secure Network Design This section introduces the importance of secure network infrastructure and provides an overview…
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Linux Memory Forensics | letsdefend
Introduction to Linux Memory Forensics This section introduces the importance and purpose of memory forensics in Linux systems.…
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Network Design and Security Products | Letsdefend
Introduction to Network Design This section highlights the importance of network design as a fundamental aspect of creating…
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Achieving Mastery: My Journey Through the SOC Analyst Learning Path with Let’sDefend
As cybersecurity threats continue to evolve, the role of the Security Operations Center (SOC) analyst becomes increasingly critical.…
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Building a SOC Lab at Home: A Detailed Overview
In this blog, I’ll provide an overview of how I built a SOC (Security Operations Center) lab at…
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Step-by-Step Malware Analysis Answer Lab Walkthrough | LetsDefend
Introduction This guide will help you run through a malware analysis environment, including both static and dynamic analysis…
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Building a Malware Analysis Lab | Flare-VM | Windows 10 | LetsDefend
Introduction As an analyst or incident responder, there are times during investigations when you need a malware analysis…
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SOC138 – Detected Suspicious XLS File Walkthrough | LetsDefend | Event ID: 77
In this walkthrough, I will guide you through the process of investigating a suspicious XLS file. Each step…
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Setting Up Splunk on a Windows 10 VM in VMware: A Quick Walkthrough
In the world of cybersecurity, Splunk is one of the most popular tools used for data analysis, log…
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Cyber Kill Chain: Understanding the Stages of a Cyber Attack
The Cyber Kill Chain is a widely recognized framework designed by Lockheed Martin in 2011 to break down…
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SOC Fundamentals: A Journey Through the Basics of SOC Analysis
The “SOC Fundamentals” course is a foundational step for anyone looking to build a rewarding career in cybersecurity…
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My Career Switch to Cybersecurity: A Journey with Let’sDefend
Pursuing a career in cybersecurity is an exciting journey filled with endless opportunities and challenges. With years of…
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From Surgeon Dreams to iPhone Repairs: A Journey of Craft and Precision
When I was growing up, one of the career paths that always intrigued me was becoming a doctor—specifically,…
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My First Active Directory Project: A Network Lover’s Journey
Embarking on my Active Directory (AD) project was an exciting milestone in my journey as I prepared for…